Client Waiver

Assumption of Risk, Indemnity & Liability Disclaimer Agreement

This form must be read & agreed to before using the sauna

In the contract below “I” refers to (the Customer); Embers Sauna Ltd refers to (the Company), and any errors within this document do not render any or all of the content dismissible.

By signing below, I acknowledge and agree to the following terms and conditions in relation to my use of the mobile sauna services provided by Embers Sauna Ltd. If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the information in this waiver, to ensure they agree, and to practice safe sauna use.

1) Voluntary Participation:

I understand that using a sauna is a voluntary activity and I am fully aware of the potential risks involved, including but not limited to slips and trips, dehydration, dizziness, fainting, heat exhaustion, heat stroke, burns, or other health-related conditions. I voluntarily choose to participate in the sauna experience knowing the inherent risks involved, and am solely responsible for assessing my own health and ability to participate.

2) Health Considerations:

All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, allergies, history of dizziness or fainting, the use of prescription drugs, or pregnancy, it is essential that you consult your GP before making a booking. This also includes any metal pins, rods, artificial joints or any surgical implants including silicon. By agreeing to our waiver, you understand the risks and have consulted with a medical professional if necessary; you take full responsibility for your own health and wellbeing. You also confirm that you will not use the sauna if you:

Have abnormal blood pressure, heart/circulatory disorders, epilepsy, diabetes, asthma or other breathing conditions.
Have a history of fainting, dizziness, heart attacks or strokes
Are pregnant, taking medication that may be affected by heat, or have any other medical condition that could be impacted by high temperatures.
Feel unwell, have a fever, or are under the influence of alcohol or drugs

Embers Sauna Ltd is not responsible for any injuries, accidents, or incidents occurring in the lake or other open water, as this is independent of our operations. Using the sea or swimming lake as a “cold plunge” is therefore done entirely at your own risk. It is your responsibility to ensure that you are a competent swimmer and can withstand the cold temperatures and varying conditions of the water. Embers Sauna Ltd do not provide supervision for users entering the water. All persons using the sauna alongside the cold shower, swimming lake, or cold plunge do so at their own risk. It is your responsibility to ensure you can handle being exposed to the extremes of temperature.

3) Safety Guidelines:

I agree to follow all safety guidelines and rules provided by Embers Sauna Ltd or its staff:

The operation of the wood burning stove is STRICTLY for staff members only. Please do not touch the stove, stones or chimney. Direct contact with the sauna rocks can cause serious burn injuries.
Please only pour water on the stones using the bucket and ladle provided. Please do not add anything else to the water.
Use caution when pouring on the stones as hot steam will rise and could burn your arm. You should start by pouring at the back of the stove and bringing the ladle forward so that your arm is never in contact with the steam. Never dump large quantities of water on the stones in one go.
Standard sauna sessions are for adults aged 16 and over. Children aged 13-16 can use the sauna during Family sessions but must be accompanied by a paying adult (1:1 ratio) at all times. Children under the age of 13 may not currently use the sauna. If booking for someone under the age of 16, I agree to sign an additional waiver prior to my session.
Drink plenty of water before, during and after your sauna sessions to stay hydrated.
It is advised not to eat at least one to two hours prior to your sauna sessions to avoid any ill feelings.
Prolonged exposure to the sauna may cause your body to overheat. Overexposure to high temperatures and humidity can be dangerous to your health. Consider limiting your session times to no more than 15 minutes, and exit immediately if nauseous, uncomfortable, dizzy or sleepy.
We recommend removing any metal jewellery before your sauna session and avoid swimwear with metal fixtures, as metal conducts heat and may cause burns.
Do not take phones, watches or electronics into the sauna. If you choose to use any electronics or technology during your sauna sessions, you do so at your own risk and Embers Sauna Ltd will not be held liable for these.
Smoking and e-cigarettes of any kind are not permitted in or around our sauna. Likewise, no glass containers or bottles are permitted at any time in our sauna.
Do not use the facility if you have recently consumed alcohol, drugs or medications.
Consumption of alcohol in or around the sauna is prohibited at all times and Embers Sauna Ltd retains the right to refuse entry to any individual if there are concerns related to health and safety, including suspected intoxication. No refunds will be provided to those denied admission.
Embers Sauna Ltd may use essential oils in certain sessions. Leave the sauna immediately if you have any adverse or allergic reaction, including difficulty breathing or eye, nasal or throat irritation.

Embers Sauna Ltd takes reasonable safety measures but cannot eliminate all risks associated with sauna use.

4) Sauna etiquette must be followed at all times:

Rinse feet clean of sand using the shower or bucket of water before entering the sauna.
Bring a clean towel to sit on during your sauna session.
Please leave footwear outside the sauna.
Please respect other sauna users. Any disorderly behaviour is not permitted and the host reserves the right to remove disorderly users at any time without refund.
Take care when moving in or outside the sauna - be aware of wet or uneven surfaces.
Nudity is not permitted.
Please aim to arrive 10 minutes before your session starts so you can be changed and ready for your designated time slot.
Abuse and intimidation towards staff will not be tolerated, whether physical or verbal.

5) Cancellation policy:

A minimum of 24 hours' notice is required to reschedule or cancel appointments. Appointments start and finish when they are scheduled. If you arrive late for a session you will reduce the amount of time you have booked. cannot adjust appointment times based on when you arrive.

6) Release of Liability:

I hereby release, discharge, and agree to hold harmless Embers Sauna Ltd, its directors, agents and employees, and any affiliated parties from any and all liability, claims, actions, losses (including personal injury or loss of life), damages or expenses (including any legal fees or costs associated with such claims) arising directly or indirectly from my use of the sauna or my failure to comply with the safety rules and guidelines, except where liability cannot be excluded under UK law.

I acknowledge that Embers Sauna Ltd is in no way responsible for the loss, theft or damage of my personal property, both inside and outside the sauna.

7) Acknowledgment of Understanding:

By proceeding with this booking, I confirm I have read this waiver and voluntarily agree to all the terms in full. I confirm that I am not using any medication, prescribed or otherwise, that may affect my ability to safely use the sauna. I agree to follow the sauna etiquette, and acknowledge that my participation is at my own risk. If I am booking on behalf of others, I confirm that they have read, understood, and agreed to these terms before participating.